Introducing the new Windows 365 monitoring and reporting platform now in Public Preview

We’re excited to introduce the new Windows 365 monitoring and reporting platform, now available in public preview.

This platform delivers a unified reporting experience within the Microsoft Intune admin center, bringing together Cloud PC health, performance, and configuration insights into a single, integrated set of dashboards. By centralizing data that was previously scattered across multiple areas in Intune, it enables administrators to monitor configurations end-to-end, identify issues proactively, and troubleshoot more efficiently.

The new monitoring and reporting experience is designed with improved usability and discoverability in mind. It offers intuitive, built-in reports that make it easier for administrators to access, interpret, and act on critical data.

By consolidating analytics and highlighting anomalies, the platform helps streamline troubleshooting workflows. In some environments, this may lead to faster issue resolution and reduced dependence on specialized expertise or Microsoft support. However, the actual benefits in efficiency, cost savings, and uptime will vary depending on each organization’s deployment and usage.

What’s included in the new platform

Tenant-level connection health dashboards
Provide comprehensive insights into reliability and user experience, with aggregated and trending data on connection performance, errors, and device health. This enables operations teams to identify patterns early—often before helpdesk tickets are raised.

User and device insights
Offer detailed visibility into connection performance, error trends, session history, and usage duration. With all relevant information in one place, support teams can diagnose and resolve issues more quickly, reducing escalations.

Configuration visuals and trends
Deliver prebuilt, end-to-end views spanning user endpoints, service configurations, and Cloud PCs. These visuals help correlate configuration changes with performance outcomes—especially valuable in environments with unmanaged or BYOD endpoints.

Outlier detection
Highlights anomalous metrics identified by the system, helping administrators detect potential issues earlier. The impact of these insights will depend on how effectively organizations leverage them.

Actionable charts and data tables
Allow administrators to analyze trends and investigate root causes directly within the platform, eliminating the need for manual data exports or external tools. The intuitive interface supports users across different skill levels.

The bottom line

Many organizations currently rely on exporting and analyzing Cloud PC data externally, which adds complexity and increases the total cost of ownership for Windows 365. This new platform simplifies that process by providing a centralized, built-in solution.

👉 Try the new Windows 365 monitoring and reporting platform today and streamline your Cloud PC operations.

Windows 365 Enterprise customers can access the new dashboards now in the Microsoft Intune admin center. Navigate to Reporting in Intune, then select monitoring and explore the Connection Health, User & Devices, and Configuration pages. Learn more at https://aka.ms/Windows365Monitoring.